Frequently Asked Questions
Most frequent questions and answers
What is your Production time?
Our production time is 2-3 weeks. You can expect your proof within 2-days after placing your order. Then 10-15 days in production before it ships. Shipping time is additional.
Do I get to approve my art before production?
All art must be approved by customer before production. So feel free to make any changes or adjustments to your art until you are completely satisfied!
Can I cancel my order?
If your order has been placed and is in production you cannot cancel. Every order is customized for the customer and cannot be canceled after print.
What files do you accept ?
We accept most files but prefer, pdf, jpeg, illustrator, or corel files.
What are Pantone (PMS) Colors?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
Do I count white as a color?
Not typically. White is the standard stock color used for both decals and signs unless you are receiving an inside window decal.
What if you do not have my shape?
Even though we have 100’s of stock die’s we do encounter shapes that we do not have in stock. If we do not carry your shape a die will need to be made specially for you and only you at an additional charge.
Do you keep art on file for the future?
When you place an order with our company a file is created. Inside your file will be all of your info, disks, colors used and any other important info. We keep these files for a minimum of 10 years. So yes. We will always have your art ready for reorders or changes needed.